Shipping

All orders are shipped directly from our warehouse in Osaka, Japan.

EMS Japan Post

All our international orders are shipped using traceable and insured Express Mailing Service (EMS) shipping. Since shipping fee is based on weight and shipping destination, please make use of our shipping calculator on the order summary page. More information can be found on Japan Post's EMS page (English).

Customs, duties & taxes

The recipient is the importer of record and must comply with all laws and regulations of the destination country. Customers are responsible for understanding the importation regulations of the shipping address they specify on their order. Orders may be subject to import taxes, customs duties and fees levied by the destination country. The recipient may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country. These charges must be borne by the recipient; we have no control over these charges and can’t predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.